Virtual Customer Assistance Days

Today in Michigan, more than 1.3 million people live below the federal poverty level. Our state's struggling economy, coupled with our unforgiving winters, means a greater need for energy assistance. We partner with the Michigan Department of Health and Human Services, the Michigan State Housing Development Authority and local energy assistance agencies to provide case management solutions, energy efficiency education and energy assistance to customers in need.

Our services include:
  • Help with applying for energy assistance (State Emergency Relief)
  • Tips to help you reduce your energy bills
  • Access to various human services agencies

2021 - 2022 Schedule

Customer Assistance Days will resume in the 2022-2023 fiscal year. Stay tuned for upcoming dates when they are posted in October 2022. We will continue to partner with local agencies to provide assistance to customers in need. For a list of local agencies to contact, visit the Energy Assistance Agencies page.