Customer Assistance Days

Today in Michigan, more than one million people are living below the federal poverty level. Our state's struggling economy—coupled with our unforgiving winters—means the need for utility bill payment assistance is great. DTE Energy partners with local agencies and organizations to provide case management solutions, energy efficiency education and utility payment assistance to customers in need throughout the year.

Onsite services include:
  • Help with applying for energy assistance
  • Energy efficiency and education—tips to help you reduce your energy bills
  • Access to various human services agencies and more

2019 Schedule

Location/Registration Date Time Address
Muskegon Burrell Multiplex 10/24/19 10:00 a.m. - 4:00 p.m. 412 E Sherman Blvd.
Muskegon Heights, MI 49444
Eastern Market Shed 3 11/6/19 10:00 a.m. - 4:00 p.m. 2934 Russell
Detroit, MI 48207

DTE Energy often partners with local human service agencies to conduct events in your area to provide utility assistance. Registration is required to attend these CAD events.

All customers who register for DTE events must bring the following items:

  • Most recent DTE Energy bill
  • Valid Michigan ID for all household members over the age of 18, such as a driver’s license, state ID, passport, etc.
  • Social Security cards for all household members regardless of age
  • Proof of income for the last 60 days—eight weekly pay stubs, four bi-weekly pay stubs or two monthly pay stubs
  • 2019 Supplemental Security Income, Social Security Statement

Low income families may qualify for DTE Energy’s Low Income Self-Sufficiency Plan. This program allows you to make affordable monthly payments based on your income.