Tenant Shutoff Notifications
This landlord feature is also designed so rental property owners can receive tenant shutoff notifications on a registered property if it becomes subject to disconnection for reasons other than tenant request. If service becomes subject to disconnection for nonpayment while under a tenant’s name, DTE Energy will make a courtesy attempt to notify the landlord of the pending disconnect via U.S mail, but only if a landlord has provided us with a valid mailing address specifically for tenant shutoff notifications.
Landlords who register their property won’t receive notification when a tenant moves out (unless they also enroll in ATS). However, registered landlords without ATS can monitor the real-time status of their registered property online in the Property Management section. Landlords can view move-in dates, move-out dates and pending disconnection activity.